Because of the new coronavirus and the advice to stay home for public health, more and more of us are ordering from the cheapest place to buy groceries online or through an app instead of going to the store. Not only have record numbers of people downloaded online grocery apps, but many of them are also looking for people to shop for them.
Start early –
Orders are filled in the order they are placed, so if you place your order early, it’s more likely that it will be given to a shopper. You can order from many apps and stores up to 24 hours ahead of time. Aly, a Shipt shopper, says, “There are only so many shoppers, so they can’t do 5,672 orders at 9 or 10 in the morning
Understand how your app or store works –
“They still shop for them the same way they do for other Shipt orders, but it is harder (and sometimes impossible).” “Drivers come in, scan the groceries that are already packed, grab them, and take them out,” he says.
Pick the best replacements –
Each place handles substitutions a little bit differently, and each place also has more than one way to handle them. Instacart says, “Help your shopper get what you need by choosing replacements for everything on your list.” At Whole Foods, you can choose not to have any substitutions at all. But most places also let you talk to your shopper in real-time as they prepare your order. This leads us to…
Keep your phone close by –
And make sure you pay attention to it before the start of your delivery window. Aly says they start shopping for your order before the window for delivery.” “If they text you, the faster you answer, the more points you get from us. It also means that you get your food faster and they can avoid getting sick as much or finish more orders.” So, if your shopper sends you a welcome text, text them back so they know you’re there and ready to answer any questions.
Learn about your customer –
If you can, make friends with them. Text with emojis and gifs. Every shopper they talked to said they try to get customers to come back. “This job is all about helping customers. I like this job because I get to work with clients one-on-one. I try to get to know the client better by sending them friendly texts and remembering little details about them so that when I deliver, it feels more personal “Christine, a Shipt customer, says this. How can you make it more likely that you’ll buy from your favorite store again? “If you give us a good rating on Shipt, they get your order before anyone else,” says Katelynn, who is also a Shipt customer. She also says, “I think they are more likely to be on schedule if they order at the same time every week.” Another benefit of being more than just transactional is that shoppers know who stocks what and when, and they are happy to share this information.
Be flexible –
What’s really in stock changes all the time, even right now? Aly, a Shipt shopper, Also many stores have limits on how many of the same things you can buy. This is different from store to store and place to place. And shoppers can’t get around these rules either. (Since many recipes can be changed, here are some tips for making dinner with different ingredients.)
Don’t give too many instructions for delivery –
“If you live in an apartment, try to explain how to get there step by step. Only a small number of apartments have good signs. If you’re getting delivery at night, turn on the porch light and let us know if it’s hard to see your house number. If you don’t mind getting your order early, let us know! They are happy to stay in the store and wait for your order to be delivered during your delivery window, but it’s also fine if it comes a few minutes early “says Aly.
Choose your delivery window with care –
Depending on what you ordered, you may want to change the time of your delivery. If you don’t need high-demand items, setting your delivery for the late afternoon or evening helps other shoppers. If you need items that are in high demand or that you can’t live without, it’s best to have your order shopped for and delivered early in the morning. Katelynn says,
Place your order before you run out –
Given how many changes every day, don’t wait until you’re done drinking your coffee to order milk. Instead, put in an order a few days before you run out. Please look at 1, 6, and 8 to find out “why.” Also, Benjamin Franklin said, “If you don’t prepare, you’re preparing to fail.”
Thank your shopper and give them a tip –
Yes, the best was saved for last. This type of grocery shopping has grown by leaps and bounds. “Families all over North America are getting help from the shopping community. When you order, please think about tipping above and beyond to show how hard your shopper worked “says Instacart. Or, to put it more bluntly (but still accurately), as one Shipt customer did:
“How much would you pay to avoid getting coronavirus? Donate that much.” No matter what you decide, now is the time to give the best tip you can.
Their family now does most of their online grocery shopping free. It saves time and energy, and right now it’s letting us keep some distance and, hopefully, keep more people healthy. If you want to try this at home but don’t know where to start, go to the website of your grocery store and do some research. There are often links to recipes and weekly deals, which can help you, get started.